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Privacy Statement

Effective Date: 26 April 2019

This privacy policy will help you understand what information we collect and use at Trusted Systems Limited, and the choices you have associated with that information. When we refer to “Trusted Systems,” “we,” “our,” or “us” in this policy, we are referring to TrustSafe Systems Limited, and its affiliates, which provides the Services to you. The “Services” refers to the applications, services, and websites (marketing and product) provided by Trusted Systems. 


This privacy policy covers this web site and the products, developed and owned by Trusted Systems Limited, listed below

  • Resource Booking Systems

  • eRoomManager

  • ECAP

  • Fun ECAP


The use of information collected through our service shall be limited to the purpose of providing the services for our customers and as specified herein.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Cookies and Usage Data

Usage Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Trusted Systems Limited uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues


Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data, including Personal Data, to Hong Kong and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Trusted Systems Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


Disclosure Of Data

Legal Requirements

Trusted Systems Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Trusted Systems Limited

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability



Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:




Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Products Provided By Your Organization - Notice To End Users

Trusted Systems collects information on behalf of its Customers and has no direct relationship with the individual end users (who are employees of Customers, or third parties with whom a Customer does business) whose personal data it processes. 

End user who requests access, correct, amend, or delete, data, or who seeks to exercise any other right(s) they may have as a data subject, should directly request to the Customer (the data controller) of Trusted Systems who assigned such individual a subscription to the Service. If the Customer requests that Trusted Systems remove the Personal Information  to comply with data protection regulations, We will respond to their request within 30 business days.

Trusted Systems will retain Personal Information that we process on behalf of Customers for as long as needed to provide the Service to the Customer. Trusted Systems will retain and use this Personal Information as necessary to comply with Our legal obligations, resolve disputes, and enforce our agreements.  Such retention and use conforms to the timeframes set forth in the relevant agreements with our Customers.

The security of customer data is very important to Trusted Systems. We strictly follows industry-standards, including administrative, technical, and physical  controls to prevent unauthorised access to Customer Data.


When end users install and enrol or  use the TrustSafe Mobile application (either the Android or iOS version) developed by Trusted Systems,  You will grant your organization's administrator the ability to manage your user devices.  By using the Trusted Systems Mobile app, you understand and agree that you grant permission to your organization’s administrator for performing some or all of the following actions, as may be required: 

  • Set passcode policies for the device in order to secure company data, including

  • Reset the device passcode in cases when You have forgotten the passcode;

  • Lock the access right when You have lost the device;

Contact Us

If you have any questions about this Privacy Policy, please contact us our privacy representative:

  • By email:

  • By Mail: Trusted System Limited, Flat 3106-08, Enterprise Square Two, Kowloon Bay, Hong Kong

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